When the tenant moves out of the house and the owner gains possession, the owner/landlord has 30 days to send a Security Deposit Disposition letter (a breakdown of what the tenant owes the landlord for being evicted or moving out without notice) from the day of move out, to the last known address. This letter should include both unpaid rent and the cost of repairs / damages that exceed “normal wear and tear.” Once the letter is sent out, the tenant has 30 days from the date of the letter to settle with the owner. If the tenant does not contact the owner, the owner can then place the money owed on to the tenants credit. This will reflect on the tenant’s credit for 7 years, and serve to warn off other landlords concerning your experience. So for this fee, the property gets evaluated for repairs, and a make ready bid prepared with supporting pics that serves as the record of tenant damages being charged to them. This goes with the Security Deposit Disposition letter to the tenants (assuming we have a forwarding address). Thirty days later, if unpaid the entire amount owed for rent and damages is placed with a collections company specializing in rent collection.